2. The welcome bonus applies to new players only with minimum deposit of €10.
3. Only players with an active account on twin.com can claim bonus funds, free spins, cash winnings or prizes by participating in a promotion or race.
4. Unless otherwise stated in the terms, all bonuses of 100% or lower come with a wagering requirement of 30 x (deposit + bonus) within 30 days. All bonuses of 101% or more come with a wagering requirement of 45 x (deposit + bonus) within 30 days. Wagering requirements must be completed before any winnings derived from the given bonus can be withdrawn, unless the full account balance is lost in the process as then the bonus is considered wagered and the participant is not required to continue wagering with their following deposits.
5. Apart from our welcome and loyalty bonuses, only one bonus offer can be active on any player account at any given time. This means that any previous bonus balance must be wagered in full as per its terms (or lost so the account balance is zero) prior to participating in a new promotion.
6. Your free spins must be played within 7 days from activation, or they will be forfeited.
7. You have to play your free spins before requesting a withdrawal. If a withdrawal is requested, remaining free spins will be forfeited and eventual winnings will be annulled.
8. Winnings from free spins come with a wagering requirement of 40 times the amount won.
9. The highest bet allowed when using bonus money, until the wagering requirement has been fulfilled, is:
- For accounts in NOK: 50 NOK per spin or 5 NOK per betting line
- For accounts in SEK: 50 SEK per spin or 5 SEK per betting line
- For accounts in EUR: 5 EUR per spin or 0.50 EUR per betting line
- For accounts in GBP: 5 GBP per spin or 0.50 GBP per betting line
- For accounts in USD: 5 USD per spin or 0.50 USD per betting line
- For accounts in AUD: 5 AUD per spin or 0.50 AUD per betting line
- For accounts in CAD: 5 CAD per spin or 0.50 CAD per betting line
- For accounts in NZD: 5 NZD per spin or 0.50 NZD per betting line
- For accounts in BRL: 25 BRL per spin or 2.50 BRL per betting line
- For accounts in INR: 500 INR per spin or 50 INR per betting line
10. Minimum deposit to activate a casino bonus unless otherwise specified is:
- For accounts in NOK: 100 NOK
- For accounts in SEK: 100 SEK
- For accounts in EUR: 10 EUR
- For accounts in GBP: 10 GBP
- For accounts in USD: 10 USD
- For accounts in AUD: 10 AUD
- For accounts in CAD: 10 CAD
- For accounts in NZD: 10 NZD
- For accounts in BRL: 50 BRL
- For accounts in INR: 1000 INR
11. Different games will contribute differently towards the wagering requirement:
- Slot Games count 100% towards the bonus wagering
- Classic Slots and Video Slots count 100% towards the bonus wagering
- Table Games (slots and live) count 10% towards the bonus wagering
- Poker Games (slots and live) count 0% towards the bonus wagering
12. Gameplay done on any of the excluded games will not contribute towards any bonus wagering. The excluded games are: Blood Suckers, Bruno Bingo, Castle Builder, Castle Builder II, Dead or Alive, Dead or Alive 2, Deal or No Deal, Devil’s Delight, Eggomatic, Eye of the Kraken, Gemix, Jack Hammer, Jack Hammer II, Kings of Chicago, Le Kaffee Bar, Max Quest: Wrath of Ra, Pearls of India, Peek-A-Boo, Peking Luck, Robin Hood, Scrooge, The Wish Master, Tower Quest, Wild Swarm.
13. Using bonus funds in order to progress through the bonus stages of games such as Beautiful Bones, Castle Builder, Castle Builder II, Devil's Delight, Eggomatic, Peek-A-Boo, Robin Hood, The Wish Master, and returning later with real funds in order to access the bonus round will result in winnings from the game being forfeited.
14. The Gamble feature where each win can be used to gamble for a higher win (only available in some games), is not allowed to be used while playing with bonus money.
15. Any bonuses and/or free spins can only be used once by each household, family, address, e-mail address and IP-address. We reserve the right to cancel/remove a bonus offer at any time in case of any suspected abuse of the offer and to terminate the offender’s account with immediate effect.
16. All winnings as a result of wagering, when having an active bonus, will also be considered bonus money and cannot be withdrawn until the original wagering requirement has been met.
17. Delayed winnings from free spin and bonus features triggered with bonus funds will be removed. Delayed winnings are defined as follows:
A Player triggers a free spin or bonus feature in a game using bonus money. The Player then closes the game before the triggered free spins or bonus round has been finished. The Player returns to complete the free spin or bonus feature when the bonus money that was initially used to trigger the free spins or bonus feature has been lost, forfeited or wagered.
18. In the event that we believe you are abusing or attempting to abuse a bonus or other promotion, displaying irregular betting behaviour, or you are likely to benefit through abuse or lack of good faith from a gambling policy adopted by us, we may at our sole discretion, deny, withhold or withdraw you from any bonus or promotion, or rescind any policy either temporarily or permanently, or terminate your access to the services and/or block your account. In such circumstances, we shall be under no obligation to refund to you any balance that may be in your accounts other than your original deposit amounts.
19. Winnings received through the use of the free bonus (no deposit) or free spins (no deposit) shall not exceed €100. Any winnings which shall be made with the free bonus or free spins which exceeds the €100 maximum, shall be considered as nil, and shall not be recorded as winnings. Only the maximum winnings of €100 can be withdrawn by the Player subject to the terms specified in the Bonus Terms.
The maximum withdrawal for accounts with currencies other than euro is respectively:
- For accounts in NOK: 1000 NOK
- For accounts in SEK: 1000 SEK
- For accounts in EUR: 100 EUR
- For accounts in GBP: 100 GBP
- For accounts in USD: 100 USD
- For accounts in AUD: 100 AUD
- For accounts in CAD: 100 CAD
- For accounts in NZD: 100 NZD
- For accounts in BRL: 500 BRL
- For accounts in INR: 10000 INR
20. We reserve the right to alter, extend, deny or withdraw the bonus offering(s) at any time. No written correspondence will be initiated and the decisions are final.
21. Our bonus offers are not valid for players from: Albania, China, Croatia, Thailand and Vietnam.
22. Only players from Norway can use deposit bonuses when using Skrill as their payment method. Players from all other countries are not eligible to get any deposit bonus with deposits made via Skrill.As usual, the general Terms & Conditions always apply. In case of any discrepancy between a non/English version and the English version of these Bonus Terms & Conditions, the English version shall prevail.